Warranty

Limited Lifetime Warranty (Excluding Sutter’s Mill Collection)

We manufacture products from durable, corrosion-resistant alloys. We guarantee they will be free from defects in materials and workmanship for life, and that any structural problem will be repaired or replaced at our cost. If there are any problems with your purchase on arrival, please contact us and we will resolve the issue up to full replacement of defective materials.

Finishes are not covered by this warranty. They are designed to age and mature naturally. As time passes, they will become unique to you as the finish takes on the flavors of your home’s environment. Electrical sockets and components are covered for five years.

This warranty is limited to the original end use purchaser and original installation and is limited to the repair or replacement of materials at Old California’s expense. It does not cover labor charges. If your product has been damaged or modified during installation, ongoing maintenance or from the use of abrasive cleaning materials the warranty no longer applies.

Limited Warranty Information (Sutter’s Mill Collection)

Products from the Sutter’s Mill collection are under warranty against defects in materials and workmanship for a period of one year from date of purchase. This warranty is expressly limited to repair or replacement by Old California (not to exceed the original purchase price) and is voided by damage resulting from incorrect installation, modification, or ongoing maintenance.